Terms and conditions

You accept these terms and conditions by:

  • Payment of a session, event or party and/or

  • you and/or your child participating in a session


These Terms and conditions will commence when you accept these terms and will continue until on hour past the session, as paid for.

When attending a Messy Makers session, event or party, you agree that Messy Makers take no responsibility for the following:

  • Supervision: All children must be supervised at all times by a parent/guardian during the session.

  • Sickness: If a Messy Makers Educator notices a child is sick or has symptoms of sickness either before or during the session, Messy Makers has the right to cease the child attending for the health and safety of others. No refund or credits will apply.

  • Covid Vaccination: Whilst we don't require families to be double vaccinated to attend our sessions, some of the venues we work with have their own guidelines. Before booking into a session, if you aren't double vaccinated, please check with the venue directly to confirm their policy.

  • Covid-19 tests: Please advise Messy Makers if you are awaiting results for a Covid-19 test. We will be unable to allow you entry to the session if so.

  • Injuries: Please be aware that you are responsible for your child at all times before, during and after the session. You must supervise your Child at all times. We are not a registered childcare provider and we are not licensed to care for children without parental or guardian supervision. Messy Makers accept no responsibility for injuries obtained at a Messy Makers event, either during, pre or post.

  • Allergic reactions: We ask that prior to the session, you notify Messy Makers of any allergic reactions so we can adjust our sessions accordingly. Unfortunately for any special events listed whereby the price of a session is less than $17, we are unable to cater for any allergies and advise against booking into one of these sessions. Messy Makers are in no way responsible for any allergic reactions as a result of attending a Messy Makers session. Messy Makers creates activities that are nut free, however cannot 100% guarantee that there will be traces of nuts in our activities. We ask that parents & guardians assess the risk and suitability of each activity for their child, based on their individual abilities.

  • Food: Please ensure that if you are attending Messy Makers, to ensure all food brought with you is nut free, however this will not be policed by Messy Makers. No food or drink is to be consumed in the activity areas.

  • Clothing: All children attending must ensure nappies or undies remain on at all times. Whilst we take precautions to prevent clothing getting ruined we cannot be responsible for the aftercare of any clothing items. We use all washable paints but cannot 100% guarantee they will wash out of all clothing. We recommend that you bring older or spare clothes with you that you don't mind getting damaged as a result of attending Messy Makers.

  • Illness: We ask that if your child is sick, to please notify Messy Makers at least 24 hours prior to the session or event, and ask that they do not attend - at the very least, for every other attendee's health. Subject to being notified prior to 24 hours before the event, we will offer you another class, free of charge, subject to the class being of equal or lesser value.

  • Parties: Whilst we agree to clean the area once the event has concluded, Messy Makers are not responsible for cleaning stains on carpeted areas. As such, we suggest that parties are held in an area where food and other various stains can be mopped up. Our cleaning procedure covers the area where the activities are held, and not the entire venue/household. Parties bookings require a minimum $100 non-refundable deposit to secure the date. No refunds on this deposit can be issued unless Covid-19 restrictions prevent the party going ahead at the nominated venue listed on the party booking form. Final payment of the remaining balance must be paid 7 days before the party and absolutely no later than 24 hours before the party is scheduled to take place; in this case, the deposit will be forfeited and Messy Makers will have no obligation to attend the party as substantial preparation time is required beforehand.

  • Make Up Classes: We understand children get sick, often at the most unexpected times and we don't want you to miss out on a class you've booked! We're happy to offer one make up class per session booked (for the purpose of clarity, the same session booked can not be rescheduled multiple times), subject to notification given more than 24 hours prior to the event. If notification is given within 24 hours of the event, a 50% cancellation fee will apply and you will be issued with a 50% credit. Whilst we do our best to move you to your preferred make up session, your spot will be provided subject to availability. Make up classes must be on sessions of equal to or less than the value of your session booked. For any multiple session passes purchased, this equates to the multiple session pass cost, divided by the number of sessions included in your pass.

  • Refunds: No refunds will be given once the fees are paid, unless otherwise agreed by us.

  • Photography/Videography: We love to showcase the fun and excitement of our Messy Makers sessions. Photo release forms are provided to new Messy Makers attendees at each session. If you prefer not to have your child photographed, please don't fill out the form or let us know on the day. If you change your mind at any time after providing us with a photo release form, please let us know at a Messy Makers session, or by emailing us. By completing the photo release form, you agree to allow your and your child’s image or recording to be used by us for the purposes of displaying them on our website, promotional material and other platforms, and you assign your rights in any of these materials to us.

  • Cancellations: Messy Makers reserves the right to cancel any session if the minimum numbers are not reached. Rescheduling to another date/time/venue or a refund will be on offer for these occasions.

  • Messy Makers Rewards: Must join the Messy Makers Rewards program prior to being eligible to earn Messy Points. No Messy Points can be issued for sessions booked prior to joining the program. Eligible customers only. Special event sessions (either bookings taken by another provider externally to the Messy Makers website, or sessions at $0 cost are ineligible to earn Messy Points. Any sessions that are booked using gift cards or credits are ineligible for earning Messy Points. Sessions that are refunded (excluding credits issued) will have rewards points removed as a result of the refund. In order for party bookings to receive & maintain the Messy Points issued, the party must be paid in full. The Messy Makers Rewards program is a new product by Messy Makers, currently scheduled to run from 29 April 2022 through until 1 August 2022 with the intention of continuing as a permanent product moving forward. This will be reassessed on 1 August 2022. Messy Makers may, at its sole discretion, discontinue the Messy Makers Rewards program on 1 August 2022 and forfeit all outstanding points that have not yet been redeemed. Any continuation, updates and/or discontinuation of the program will be communicated via the website only.

Facebook/Instagram Competition T&Cs:

  1. Information on how to enter and prizes form part of these Terms and Conditions.

  2. By entering into these competitions, participants accept these Terms and Conditions.

  3. The Promoter is Messy Makers - Sydney NSW Australia.

  4. The competition is a game of luck.

  5. Entry open to Australian residents only aged 18 years or older. Employees and immediate families of the Promoter and suppliers, providers and agencies associated with this competition are ineligible to enter.

  6. The competition commences on the day it is published on Facebook and/or Instagram and closes on the date specified on the post.

  7. To enter, participants must:
    Comment with a friend’s name on the post
    Like the post

    Have liked the Messy Makers Facebook or Instagram page and where relevant of the promoters, as per prize post requirements

  8. Each participant may submit multiple entries into the competition.

  9. The Promoter reserves the right to disqualify any entry in its sole discretion.

  10. The prize includes what is advertised. The prize is not transferable or exchangeable and cannot be taken as cash.

  11. The winner will be notified by Facebook or Instagram message within a week of the competition closing. The winner’s name will be published on the Promoter’s Facebook page.

  12. If the prize is unclaimed after one month from the date the winner is announced, the Promoter in its sole discretion may award the prize to a new winner.

  13. The Promoter’s decision on the winner is final and no correspondence will be entered.

  14. If the prize is unavailable, the Promoter, in its sole discretion, reserves the right to substitute the prize with a prize of equal value and/or specification, or to cancel the competition.

  15. Participants consent to the Promoter using their name, likeness, and or/image voice in the event they are a winner in any media for an unlimited period without remuneration for the purpose of promoting this competition and any future competitions, and promoting any products manufactured, distributed and/or supplied by the Promoter.

  16. All entries and any copyright subsisting in the entries become and remain the property of the Promoter. The Promoter may collect contact information about participants in order to contact them about the competition and where appropriate award prizes. The Promoter may also use the information collected to contact participants in the future with special offers via any medium including mail and commercial electronic messages.

  17. If for any reason this competition is not capable of running due to computer virus, bugs, tampering, unauthorised intervention, technical failures or any other causes beyond the control of the Promoter which corrupt or affect the administration, security, fairness integrity or proper conduct of this competition, the Promoter reserves the right in its sole discretion to cancel, terminate, modify or suspend the competition subject to any written directions under applicable legislation.

  18. The Promoter will not be liable for any loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss) or for any personal injury suffered or sustained in connection with the competition or prize except for any liability, which cannot be excluded by law. The Promoter will not be responsible for any incorrect, inaccurate or incomplete information communicated in the course of or in connection with this competition if the deficiency is outside the reasonable control of the Promoter including, without limitation, technical malfunctions or failures.

  19. The Promoter is not responsible for any costs, problems or technical malfunction of any telephone network or lines, computer on-line systems, servers, or providers, computer equipment, software, technical problems or traffic congestion on the Internet or at any website, or any combination thereof, including any injury or damage to participants or any other person’s computer related to or resulting from participation in this competition.

  20. The laws of New South Wales apply to this competition to the exclusion of any other law and participants submit to the exclusive jurisdiction of the courts of Australia.

  21. No individual prize will exceed $1,000 and that the overall prize value will not exceed $100,000.

  22. This competition is run by Messy Makers and is no way affiliated with Facebook or Instagram.

These terms and conditions are the copyright of Messy Makers and any unauthorised copying, alteration, distribution, transmission, performance, display or other use of this material is prohibited.